Accessibility Statement
Last Updated: January 24, 2026
1. Commitment to Accessibility
Barger Mechanical is committed to ensuring that our website and digital services are accessible to all individuals, including those with disabilities. We strive to comply with the Americans with Disabilities Act (ADA) and the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards.
2. Accessibility Standards
We comply with:
- Americans with Disabilities Act (ADA) Title III - Public accommodations must provide equal access to goods and services
- Web Content Accessibility Guidelines (WCAG) 2.1 Level AA - International standard for web accessibility
- Section 508 of the Rehabilitation Act - Federal accessibility requirements
- Arkansas Accessibility Standards - State-level compliance requirements
3. Accessibility Features
Barger Mechanical's website includes the following accessibility features:
3.1 Visual Accessibility
- High-contrast color schemes to accommodate users with low vision
- Resizable text for users who require larger fonts
- Images include alternative text (alt text) descriptions for screen readers
- No reliance on color alone to convey information
- Sufficient color contrast ratios (minimum 4.5:1 for normal text)
3.2 Keyboard Navigation
- All website functions are accessible using a keyboard
- Tab order follows a logical, predictable sequence
- No keyboard traps that prevent users from navigating away
- Visible focus indicators on interactive elements
- Shortcuts clearly documented for power users
3.3 Screen Reader Compatibility
- Website code includes proper semantic structure
- Form labels clearly associated with input fields
- Data tables include header row markup for proper interpretation
- Page headings are properly structured (H1, H2, H3, etc.)
- Skip navigation links to bypass repetitive content
3.4 Media Accessibility
- Videos include captions and transcripts
- Audio content provides transcripts
- Descriptions available for important visual content
- Media players support accessibility controls
3.5 Readability
- Clear, simple language throughout the website
- Organized page structure with descriptive headings
- Sufficient white space and line spacing
- Left-aligned text for better readability
- Bullet points and lists to organize information
3.6 Forms and Input
- Form fields clearly labeled and associated with instructions
- Error messages clearly identify problems and suggest solutions
- Required fields clearly marked
- Multiple ways to complete forms (phone, email, in-person)
3.7 Navigation
- Clear, consistent navigation menus
- Descriptive link text (not "click here")
- Breadcrumb navigation to show page hierarchy
- Search functionality for finding information
- Site map available for navigation assistance
4. Accessibility Tools and Features
4.1 Browser Compatibility
- Website functions across major browsers (Chrome, Firefox, Safari, Edge)
- Responsive design works on all device sizes
- Supports browser accessibility settings and extensions
- Compatible with common assistive technologies
4.2 Text Resizing
- Users can increase text size using browser controls
- Website remains functional and readable at 200% zoom
- Responsive design adapts to larger text sizes
4.3 Keyboard Support
Users can navigate using:
- Tab key to move forward through interactive elements
- Shift+Tab to move backward
- Enter key to activate buttons and links
- Arrow keys for menu navigation where applicable
- Escape key to close dialogs
5. Accessibility Limitations and Exceptions
5.1 Known Issues
We are continuously working to improve accessibility. If you encounter barriers, please report them so we can make improvements.
5.2 Third-Party Content
While we strive to make all content accessible, some third-party content (such as embedded videos or PDFs) may have accessibility limitations beyond our control.
5.3 Older Systems
Legacy systems or very old web browsers may have reduced accessibility support.
6. Assistive Technology Support
6.1 Screen Readers
The website is compatible with:
- NVDA (NonVisual Desktop Access) - free, open-source screen reader
- JAWS (Job Access With Speech) - commercial screen reader
- VoiceOver - built-in Mac/iOS screen reader
- Narrator - built-in Windows screen reader
6.2 Voice Control
Website supports voice navigation through:
- Voice Control (built into Windows and Mac)
- Voice commands in compatible browsers
- Dictation software for form input
6.3 Text-to-Speech
- Built-in browser text-to-speech functionality supported
- Third-party text-to-speech software compatible
7. Accessible Alternatives
If you cannot access information on our website, the following alternatives are available:
7.1 Phone Support
Call us at 501-492-9886 to:
- Request information in an alternative format
- Schedule service appointments
- Discuss accessibility concerns
- Receive verbal assistance
7.2 Email Support
Contact to:
nathan@bargerair.com">nathan@bargerair.com
- Request documents in accessible formats
- Ask accessibility questions
- Report barriers you've encountered
- Request large print or other formats
7.3 In-Person Assistance
Visit us at:
Barger Mechanical P.O. Box 1476 Benton, AR 72018
To request accessible in-person service or information.
8. Accessibility Request Process
8.1 Reporting Accessibility Issues
If you experience accessibility barriers, please contact us:
- Phone: 501-492-9886
Email:
nathan@bargerair.com">nathan@bargerair.com
- Mailing Address: P.O. Box 1476, Benton, AR 72018
8.2 Our Response
We will:
- Acknowledge your report within 24 business hours
- Investigate the issue thoroughly
- Provide an estimated timeline for resolution
- Follow up with you on progress
- Implement fixes or provide alternatives
8.3 Timeline
- Critical accessibility issues: Resolved within 5 business days
- Standard issues: Resolved within 30 days
- Complex issues: Resolution plan provided within 30 days
9. Service Accessibility
Beyond our website, Barger Mechanical is committed to accessible services:
9.1 Physical Accessibility
- Service technicians accommodate mobility limitations
- Advanced notice allows us to prepare for accessibility needs
- Alternative communication methods available
- Flexible scheduling for accessibility requirements
9.2 Communication Access
- TTY/TDD compatibility available upon request
- Video relay services supported
- Written communication options (email, text)
- Large print materials available
9.3 Service Accommodations
- Extra time for appointments as needed
- Flexible payment and authorization methods
- Clear, plain-language service explanations
- Assistance with understanding service options
10. Accessibility Training
Our staff receives training on:
- ADA requirements and accessibility best practices
- Communicating with people with disabilities
- Identifying and removing accessibility barriers
- Using assistive technologies
- Providing excellent customer service to all customers
11. Continuous Improvement
11.1 Accessibility Audits
We conduct regular assessments to:
- Identify accessibility barriers
- Test compatibility with assistive technologies
- Measure compliance with WCAG 2.1 AA standards
- Document improvements and changes
11.2 Feedback and Updates
- We welcome feedback to improve accessibility
- User feedback drives continuous improvements
- Website updates include accessibility enhancements
- Accessibility reports available upon request
11.3 Industry Standards
We remain current with:
- Latest WCAG guidelines and updates
- ADA interpretations and guidance
- Best practices in web accessibility
- Emerging accessibility technologies
12. Legal Compliance
Barger Mechanical complies with:
- Americans with Disabilities Act (ADA)
- Section 508 of the Rehabilitation Act
- WCAG 2.1 Level AA standards
- State of Arkansas accessibility requirements
- All applicable federal and state disability laws
Any questions regarding our legal compliance or accessibility policies should be directed to:
Nathan at Barger Mechanical
Phone: 501-492-9886 Email:
nathan@bargerair.com">nathan@bargerair.com
13. Contact Information
For accessibility inquiries or to request accommodations:
Barger Mechanical
Phone: 501-492-9886 Email: Mailing Address: P.O. Box 1476, Benton, AR 72018
nathan@bargerair.com">nathan@bargerair.com
Hours: Monday-Friday, 8 AM - 5 PM CST (or by appointment)